R. Russell Properties Inc - Altamonte Springs, Florida

juana ortiz

I contacted this company in January with the intention of renting at 833 Oxford st. The area is good and the schools are A+. The person who answered my call was Melissa Dietz, I asked her if it was possible to see the property, she told me that it was under renovation and it was not possible at the moment, she told me to keep in contact with her. I called her every week and asked for an update, she always responded that it wasn't ready yet, I told her I had seen the inside of the property on Zillow, also that I liked and I was willing to start the process to verify docs for qualification . (if this would be possible). She said it wasn't necessary that I will be the first person to be contacted when the property is ready. After almost 3 months of following up with her, I called her last week and she didn't answer. After a few calls, she told me she was already working with someone to rent the property. That bothereds me and I told her, but I thought I was a potential customer to rent it, I also asked her if the person doesn't qualify can I get be consider? she told me, I don't even think it's possible, the list is too long. At that moment I understood the message, she discarded me because of my Hispanic roots, I felt discriminated, offended and abused, I DO NOT recommend this company, this lady is a liar, very unprofessional.

elizabeth westfall

I have been renting with Russell Properties since 2018. We were assigned a property manager Dinah, not only is she super kind but immediately takes care of any issues or repairs that come up. She also has worked with us along with owner of property we rent from when it came to needing rent not to be raised. My husband had to have major back surgery and Dinah spoke with home owner to discount the rent for a few months while my husband was on leave from work, we so much appreciated how she went to bat for us in a time of need. I give her 5 stars for her stellar abilities as a property manager.

Abigail Velazquez

My experience with R.Russell Properties has been a great one from beginning to end. They keep you well informed from your move -in-day to Move-out-day. I had been with R.Russell Properties since 2016 (4 years). I have always had a nice experience with the office staff as well, whenever there was an issue they are super quick to respond and have your issue serviced promptly. Thank you to Dinah Zessin who made my move out day a lot less stressful, she provided me a move out list that needed to be checked off (which is basically to return the property in the same manner they gave it to you - which is only fair) but it was nice that she was able to speak with me on what the expectations were. She was very quick in returning my full deposit. I would definitely recommend R. Russel Properties !

Alvin F. Benton

I worked with Dinah at R. Russell Properties for a number of years - first as my property manager and second as my swelling agent. I’ve always been impressed with her responsiveness and professionalism. She was always proactive in addressing the needs of the tenant, as well my needs as owner. She is cost-conscious, efficient and practical. As agent, Dinah worked very hard and efficiently in listing the property, and collaboratively, in bringing all interested parties together to reach the best outcome. I greatly appreciate Dinah’s commitment to my needs and would work with her again if the opportunity presented itself.

Adam Mitchell

I usually never do a review, which should tell you how much I have appreciated working with R. Russell Properties and my property manager Dinah. Dinah and the R. Russell team is very responsive and stay on top of everyday issues including assisting me in leasing another property recently with speed, efficiency and care. For the first few years, I leased my home, I had a horrible property management company and went looking for the best to handle my investments. Dinah and R. Russell truly are the best in the business for the Orlando area.

Lori Stewart

Cindi Shaffer is our property manager, she is the best! She truly looks out for the homeowner by insuring we have great tenants, quality landscape and excellent maintenance. She is prompt in getting back with, and I mean prompt! She almost always answers her phone and if not she returns your call the same day. If you are looking for a good management company, Russell Properties is the one. We have used them for about 7 years now. Thanks so much!!!

Yevain 111

R. Russell Properties has been our rental property company for the past 3 years. We have rented 2 properties with them during this time period.

The 1st year our Property Manager was Jacqueline who R. Russell Properties has been our rental property company for the past 3 years. We have rented 2 properties with them during this time period.

The 1st year our Property Manager was Jacqueline who took great care of us from beginning to end. Thank you!

For most of the past 2 years Dinah has been our Property Manager and and she has been fantastic. She always answers our maintance request within the hour. She always text to inform us the name of the repair company that will be contacting us. Dinah is quick to follow up and always available. She is very efficient. It truly has been a wonderful experience. Thank you Dinah for giving us a professional experience with R. Russell Properties!

We highly recommend R Russell Properties and Dinah is the best!

Casey Ballard

R. Russell Properties is the worst company I have ever had to deal with. They fix nothing, horrible communicators, and Melissa Dietz-Levering the "property manager" is a liar and is very rude. Because of her I moved out. They kept my deposit and I left the condo in 100% better condition then when i moved it. 1141 Exceller court unit 103 Casselberry FL has a huge issue with washer/dryer, fridge, and air conditioner, and the fireplace leaks when it rains. DO NOT WORK WITH THIS COMPANY YOU WILL REGRET IT.