Residence Inn Jacksonville-Mayo Clinic Area - Jacksonville, Florida

Maniel López

Es un hermoso lugar para descansar sobre todo muy sofisticado y hermosa atención de los trabajadores Dios los bendiga y también a sus propietarios

ouzy

Es un muy buen hotel, con excelente ubicación.

ReginadeBland

Buena ubicación excelente servicio

FELIXMAHOMARSIMAN

Todo bien excepto internet

Danny Horn

We lost power for 3 days this past week due to Hurricane Milton, we my wife and I, as well as our neighbors each got rooms at this property. We were all greeted with the friendliest staff and a very clean and spacious room. It is awesome to be able to bring your Dog with you and the property has a ton of space with grass for walks for the pups.

Q at the front desk is so helpful and deserves a shoutout. She made it such a seamless experience. Not knowing how long we were gonna be there. She was able to extend our trip and took care of every requests.

Breakfast in the morning is pretty standard for Marriott Buffets and was a solid option each morning . Also was extremely impressed with the bar food in the lobby. If anyone is traveling from out of town to the Mayo Clinic, I would highly recommend this property , as it was very clean, quiet, and staff was extremely friendly

Scott Martin

This hotel is a solid 4, I really don’t have too many complaints & think it’s pretty nice. It’s feels very new and has spacious/ well thought out rooms. See below for pros and cons.

Pros:
Room size
Mattress
Free breakfast

Cons:
Lack of exhaust fan in bathroom
Pillows (flat & synthetic)
Water pressure (very low flow faucet in bathroom)
All Interior doors not fitted or shaved down to close properly (room 214)

Laney McLean

Helpful staff and spacious rooms. Excellent customer service overall. Housekeeping does a great job. There is a lobby bar with food, breakfast is included, but coffee is available even earlier than breakfast! There is a cute pool and there are also meeting rooms for small events. This is very close to Mayo Clinic. Nothing is within walking distance, but it is only a short drive to Publix and restaurants.

WarmFLBear Oh

Rewriting my review since we have stayed so often since its opening. Without strong management, most businesses will slowly decline, and this is no exception. I could write an essay on the many bits and pieces that have suffered, but will offer just a few that stood out on our most recent stay;
Room desks, front laminate is torn away looks like a 1992 Red Roof. The bathroom soaps are now some tiny things that are hard to hold and would take at least two to make a standard hotel small bar. (Trying to save money? Odd choice.) More premium items like Scrub Daddy's in the kitchen, gone.
When premium experiences are eliminated, premium guests will cease to come.
The 'after breakfast' offerings are terrible. For hours this morning, only COLD decaf was available. And almost humorously, no lids were on the premises according to the kitchen help. No longer offering flavored chilled water. Summation? Really poor Managers.

Could go on, but that's the essence of the experience. We'll wait and see what the new offerings being built are like. This is a 3-6 time per year work trip for us.