AC Hotel Raleigh North Hills - Raleigh, North Carolina

Asha West

I love everything about AC, but this is hands-down one of my favorite locations. I love the modern, sleek, and simple design of the hotel and the rooms. I’ve stayed here a few times and each time is better than the last. I stayed in the King with the in-room vanity which felt like a cute studio; perfect for my weekend stay. And if I could take the beds home with me, I would!

Most importantly, I want to remark on the management staff here. I had the pleasure of meeting Raquel and Clifton who both were wonderful! I can tell they genuinely care about the guests, their teams, and the hotel overall, which is so important. I don’t think Marriott could ask for two better leaders to ensure the North Hills location operates at its best. I hope to see them around on my next stay! Thanks to you both, and all the staff for keeping everything running smoothly!

N Kim

It's a pleasure staying at AC Hotel North Hills, perfect location and easy access to everything. We stayed here and had a company event. The event was well-organized and smoothly executed and everyone was impressed with the food and service.
The room was immaculately clean, modern and well-maintained. The Staffs were welcoming and hospitable, but Paul absolutely stole the show. He left a lasting impression of what hospitality should be.

Scott Copeland

We just spent two nights at the AC in Raleigh, North Hills. The room was clean but very small. The toilet was 4 paces from the head of the bed with a loosely hung barn door that had large gaps providing minimal privacy. Being the male, I prefer to go downstairs and use the facilities; but there are only two unisex bathrooms in the lobby making them both frequently occupied. The shower had a weak rain style faucet with an even weaker handheld attachment. The towels were worn out. The sink is 2 paces from the bed with an 18 inch wall between them and a very small vanity counter on each side. The bed had a very small shelf on each side. The foot of the bed has a place for your luggage and a small desk with one upright chair being the only chair in the room. The coffee maker was on top of the small shelving unit which was difficult to reach and did not have an outlet nearby. This required us to clear off what little space was provided to make room for the coffee pot near an outlet. The gentlemen at the front desk explained to us that this is a "European style" hotel. You better be a minimalist before you put down $200 a night for this place (let alone $400/night.) I should mention that the AC was abnormally loud and blew cold air right on the bed. And finally, I accidentally left a gift in the room. I tried to call the hotel the next day, a Monday, and I got no answer. The mailbox was full. I called back and left a message with the sales department. Of course I have not heard a word. So, apparently, my gift is not going to be recovered.
I hate writing negative reviews. My reviews are almost always positive but this place was a real disappointment.

Terry Jones

I'm a loyal Marriott member, however, this is my first AC Marriott experience. Great location in an area that is close to some shops, and within walking distance to restaurants. Valet parking is available for a fee ($15 for the day and $30 overnight I believe). Free parking is available across the street in the parking structure. The staff is very friendly and helpful. Good size fitness center for the size of the hotel. The hallways have a comfortable atmosphere. I know it's weird as I only go from the elevator to the room, but I liked it. the double-bed room is a decent size. Small closet area, small fridge and coffee maker. Glass shower door and rain shower head, which is good. The desk is on the same size as the television, so it's hard to watch while sitting and working at the desk. Four pillows for each bed, most were on the soft side. If you are on the side facing NE, you will face an apartment community.

Overall, if you are in the Raleigh area, you should stay here.

Kristin S

Stayed here for a night, the hotel was nice. When we arrived, the valet staff, Nigil and Key greeted us on the front drive. Both gentlemen were helpful getting bags out, helping learn our way around, and suggesting dinner within walking desistance. We ended up at the BBQ Lab based on recommendation, delicious and filling. |Once we called for our vehicle in the morning, Eric, was there to greet us, helped load bags, and send us off. We look forward to our next trip to Raleigh and to this hotel.

Zoe Moore

I truly enjoyed my stay at AC. Everyone treated me like family and was patient with me throughout the whole check in process. Everyone from the bartenders to the front desk staff to the custodians, made the stay effortless and enjoyable. I recommend AC to everyone. Thank y'all so much ?.

Corey J Jeffries

The valet service was awesome. Those guys were on fast a worth the tips. Although there were two front desk attendants, only one was checking everyone in while the other sat on break. It made for a long wait at check-in because the one attendant had to check in seven people while their system was down due to the Microsoft failure. I would say that this was the most updated hotel I have stayed at. The room was very modern and clean. The two complaints are that I could hear all the noise in the hallway and that the floors were not properly glued down and made a hollow sound. Also.. their little vending area didn't offer any sandwiches for late night snacks.

Fearless57027842399

Stayed here for a weekend. The hotel was nice. But it’s a few employees that I would love to mention in the review. Steven from valet was the best! Tora and Salazaku at the front desk were amazing as well! Would definitely stay here again, whenever I come back to visit.