bp - London

C B

( BP MONEY MAKING SCAM ) please don’t use no Bp petrol stations especially the one in St John’s Wood. I’m absolutely astonished that I was fined £100 by eurocarparks acting on behalf of Bp. Please all drivers avoid this petrol station at all costs . I pulled in filled up my car with petrol went to pay and then pumped my 4 tyres with air , then went to wash my hands and for that I was fined £100 because I was over the time limit which by the way is 15 min. Yes you heard that correct 15 min. How on earth are u meant to do all of the above in 15 min. And bare in mind I went late at night when it was empty imagine in the daytime when there might be somebody in front of you and you are waiting. Please!!! Do yourself a favour and do not come here at all for anything. Your better off going to esso or Texaco they at least have a 30 min time limit.

Elie Ghattas

Avoid this petrol station as it’s a rip off. I hold a blue badge and parked at the station at 10.30pm for half an hour to buy some stuff and after waiting for the person inside the petrol station to come to the till as I think he was in the toilet. Suddenly after a couple of weeks I received a parking fine. Such a horrible way to treat their clients.

bangkit pribadi

bought some coffee no receipt!!! i hv alergy milk . i have pressed americano. guy charged £3. very rude indian guy/ bangladeshi. bad manner. look he has mental issue/ low life.

Paul G

Zero customer service from the staff, I said hello to the member of staff before I paid for my fuel and no reply, I said thank you after payment and goodbye but again no reply, it's nice to be nice but not at this garage, the staff act and look grumpy. Have a word please.

Houssni Zouhair

I like this petrol station, they have nice toilet and service is good . However, occasionally their BPme system was down. So I couldn’t get my point .

Penny Wan

Visited very often at the evening. And i said THANK YOU more often than the male stuff . Or i never heard he said thank you. And the female stuff also rude.but she at least said THANK YOU once. Worst bp i ever visit

Paula

The employers of this site are very rude, especially the lady , she yell at the customers, and they speak in another language in front of the customers. How is this possible?
Next time I'm.gonna record and I'm gonna make a complain.
Please chose your staff wisely

Afzal Miah

AVOID THIS PETROL STATION AT ALL COSTS!! MONEY MAKING SCHEME FROM EURO CAR PARK FINES!!!!

On 25/11/2022 - at the St John’s Wood BP petrol station in London. I entered the petrol station forecourt on a dark winters evening at 17:34 where it will be near impossible to see small signs with parking limits which do not have lights above them.

The reason why I entered the petrol station was because my tyre pressure warning lights (TPMS) had turned on inside my vehicle. To be on the safe side I entered the petrol station to check I didn’t puncher my tyres and if not punctured then to put air into my tyres and be on my way. Upon entering there was another vehicle that was already on the tyre inflator machine who walking around his vehicle and putting air in all 4 of there tyres (normal thing to do in the winter). I had to wait around 15mins for my turn and paid a pound into the inflator machine in cash. The petrol station itself was very old and the machine was very old and slow. Also not knowing there was time limit I too put air into all 4 of my tyres and left the petrol after my (TPMS) warning lights had turned off.

I entered the the forecourt at 17:34 and was out of there by 18:00. I spent a total of 15mins waiting for the person in front to finish and another 11mins inflate my own. I have received a £60 fine which now going to be £100 because this my 2nd appeal and gone over the 14days discounted price all because I was entered a petrol to do the correct thing and inflate my tyres and not cause harm to myself and most importantly to others on the road.

I have asked euro car parks to check the petrol station CCTV for proof of why I over stayed which they responded to was - “We are in receipt of your communication that you were using the facilities on site on the day in question. However, no supporting documentation has been provided” . How do you send supporting documentation for using a tyre inflate a machine? That beats me!